The renewal process

We partner with The Renewal Workshop - the leading provider of circular solutions for fashion - on the renewal process of Tommy Hilfiger pieces.

Find out more about the steps that your Tommy For Life product has gone through.

1. RECEIVING

1. RECEIVING

The process begins with receiving the products. Those coming from our Trade In Your Tommys Program go to the Reloved line.

We also use damaged pieces from our stores and online operation. We call that Refreshed.

2. Sorting

2. Sorting

We carefully sort the products into different buckets, so we can see what needs to be done with them.

Some garments will only need a professional clean.

Others might need small repairs, while some we'll keep aside to recycle, or use for remixed pieces.

3. Cleaning

3. Cleaning

Before moving along in our process, all items get a good professional clean.

We even have special products to remove difficult stains.

We make sure items are as clean-as-new, meaning no germs, no smells and no traces of their former lives remain.

Repairing and Restoring

4. REPAIRING AND

RESTORING

Every piece needing repairs stops by our professional tailors, who repair all items, making them good as new.

From broken zippers or missing buttons, everything is repaired with utmost care to ensure you can't notice it.

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5. Quality

Controling

When they're done, all pieces go through strict quality control and assurance processes to ensure they're top Tommy Hilfiger quality.

Each item is restored to its best, but what's best differs per item so we have two condition standards: Like New and Very Good.

LIKE NEW

These items are professionally cleaned and small but invisible repairs might have been made. We bet you won’t be able to find them!

VERY GOOD

These items are professionally cleaned and may have one or more repairs that are nearly invisible. You will have to look carefully to find them!

PACKING AND SHIPPING

6. PACKING AND

SHIPPING

The final step in the process is to make sure all repaired pieces are available for sale online, ready for someone else to wear like new.

When someone finds a new favorite, we'll ship it to their doorstep, and of course we'll use recycled packaging.

DISCOVER TOMMY FOR LIFE

SHOP WOMEN

SHOP WOMEN

SHOP MEN

SHOP MEN

TRADE IN YOUR TOMMYS

TRADE IN YOUR TOMMYS